Affiliate Programme Terms
1. Who this agreement is between
These terms are between FITTR Nutrition Ltd, a company registered in England and Wales (company number 16782167) with its registered office at 1 Melbourne Close, Orpington, England, BR6 0BJ ("FITTR", "we", "us"), and you, the person applying to join the FITTR Affiliate Programme (the "Programme").
You accept these terms when you tick the box on the application form, or by continuing to take part in the Programme after we publish a change. If you don't accept them, don't take part.
2. Who can join
To take part you must:
- be at least 18 years old;
- be able to enter into a binding contract where you live;
- have an account we can pay commission into; and
- give us accurate information when you apply, and keep it up to date.
We review every application by hand and we can accept or reject any application without giving a reason. Being rejected doesn't stop you applying again later.
3. Your code and your link
Once we approve you, we'll issue you a personalised discount code and referral link. Your code gives your audience 15% off, and it's how we know a sale came from you.
Your code is generated fresh for each customer who uses your link, which stops it leaking onto coupon sites. Because of that, don't try to distribute a single fixed code, and don't post your code or link on discount, voucher, cashback or deal sites. If you do, we may withhold commission and remove you from the Programme.
Your code and link are for your own audience. Don't sell, share or transfer them.
4. Commission, tiers and rewards
You earn as follows:
| Stage | How you reach it | What you get |
|---|---|---|
| Standard | From your first approved sale | 12% |
| Milestone gift | 3 referred orders | Free product |
| Tier 2 | 25 referred orders | 18% |
Order counts are cumulative across the whole time you're in the Programme, not per month. Tier 2 is permanent once you reach it, so you don't have to re-qualify.
Every approved affiliate also receives a welcome gift after approval. Gifts are subject to availability and we may substitute a product of similar value.
We can change commission rates, tier thresholds and rewards. If we do, we'll give you at least 14 days' notice by email, and the change won't affect commission you've already earned.
5. How commission is calculated
Commission is a percentage of the product value of each qualifying order placed through your code or link. It is calculated before tax and before shipping. You earn on what the products cost, not on postage or VAT.
Commission is calculated in US dollars, which is the currency our store operates in, and paid in US dollars.
6. How sales are credited to you
When someone clicks your link, we credit you with any order they place in the next 30 days. If someone clicks more than one affiliate's link, the most recent one before purchase gets the credit.
Orders placed with your discount code are credited to you regardless of the click window.
7. When you get paid
Commission is not payable straight away. It becomes payable 30 days after the order is marked as shipped. That window exists so returns and refunds can settle first.
If an order is cancelled, refunded, charged back or returned, in whole or in part, the commission on it is reversed. If we've already paid it, we can offset it against future commission.
We pay out once your available balance reaches the minimum payout amount, which is shown in your affiliate dashboard. Payments are made through our payout provider, and you'll need to complete their verification before we can pay you.
You're responsible for your own tax. You're self-employed as far as this Programme is concerned. Nothing here makes you our employee, worker, agent or partner, and you can't enter into anything on our behalf.
8. What doesn't earn commission
We don't pay commission on:
- Your own orders. We automatically block commission where the customer's email address or IP address matches yours. Orders you place for family, friends or anyone acting for you also don't qualify.
- Paid search on our brand. Don't bid on "FITTR", "Fittr Nutrition", or misspellings of them, and don't run ads that send people to our site through your link without our written permission.
- Coupon, deal, cashback and voucher sites.
- Incentivised clicks. Don't offer people money, points, rebates, prize entries or anything else in exchange for using your code.
- Orders placed after you leave the Programme, orders bought for resale, and orders where tracking failed because our code or link was altered.
If we think an order is fraudulent or breaks these terms, we can withhold the commission on it while we look into it.
9. Your content, and our right to use it
You keep ownership of everything you create. This section is about the licence you give us over it.
When you post content that tags or mentions FITTR, uses a FITTR hashtag, features our products, or promotes your FITTR code or link, or when you send content to us directly, you grant FITTR a worldwide, perpetual, irrevocable, royalty-free, non-exclusive, transferable and sub-licensable licence to use that content.
That licence covers reproducing, editing, cropping, re-cutting, adding captions or voiceover, translating, and creating new material from it, and using the result on any channel we choose. This expressly includes paid advertising, including paid social, search, display, retail media, email, our website, in-store and print. It also includes the right to use your name, handle, image, voice and likeness as they appear in that content.
This licence survives you leaving the Programme, and no further payment is due for it.
You confirm that content you post or send us is yours to license: that you made it or have the rights to it, that anyone appearing in it has agreed, and that you have the rights to any music, footage or images in it. Where you've used music you only hold a personal or platform licence for, tell us. We may need to replace the audio before we can run it as an advertising asset.
So far as the law allows, you waive your moral rights in content you license to us under this section, so that we can edit and adapt it without needing to credit you each time. We'll still credit you where it's practical to do so.
If you ask us to stop using a specific piece of content, we'll consider it in good faith, but we're not obliged to withdraw material already in market.
10. How you must advertise
Two sets of rules apply here, and both matter. Breaking either can create liability for FITTR, so we take this seriously.
Disclosure. Affiliate content is advertising. Every post, story, video, email or message where you use your code or link must be clearly and prominently labelled as advertising. #ad is the safest label. Put it where someone will see it without having to expand the caption or tap “more”. At the start is safest; at the end is acceptable only where the whole caption is visible without expanding. This applies whether or not you were paid on that specific post. In the UK this is required by the CAP Code and enforced by the ASA; in the US, by the FTC's Endorsement Guides (16 CFR Part 255).
What you can say about the products. FITTR products are food supplements, not medicines. You must not say or imply that they treat, prevent, cure or diagnose any disease, illness or medical condition. You must not make claims about the health or nutritional benefits of the products beyond those we've confirmed to you in writing. The claims that can lawfully be made about supplement ingredients are tightly restricted, and only authorised claims are permitted.
You also agree not to:
- promise specific physical results, timescales or amounts of weight or muscle change;
- suggest the products are suitable for anyone under 18, or direct your promotion at under-18s;
- present the products as a substitute for a varied diet, medical advice or prescribed treatment;
- make knocking claims about named competitor products; or
- use our brand in content that is sexually explicit, violent, hateful, discriminatory, defamatory or illegal.
If we ask you to amend or remove a piece of content because of this section, please do it within 48 hours. If you don't, we can suspend or remove you and withhold commission connected to that content.
11. Using the FITTR name and assets
While you're in the Programme we grant you a limited, revocable, non-exclusive, non-transferable licence to use the FITTR name, logo and any assets we give you, solely to promote FITTR products under these terms.
Don't register or use "FITTR" or anything close to it in a domain name, social handle, business name or app name. Don't imply you speak for FITTR, and don't announce a partnership publicly beyond describing yourself as a FITTR affiliate. This licence ends automatically when you leave the Programme, and you'll need to stop using our assets and remove our logo from your profiles.
12. Ending the arrangement
Either of us can end this at any time, for any reason, by giving notice. You can leave by telling us at support@fittrnutrition.com; we'll normally give you notice by email.
If you leave or we remove you, you keep commission already earned on qualifying orders, subject to the refund window in §7, unless we removed you for fraud or a serious breach of these terms, in which case we can withhold unpaid commission.
Sections 9, 10, 13 and 14 carry on applying after this ends.
13. Liability
We don't guarantee you'll earn anything, that the Programme will continue, or that tracking will always work perfectly. We're not liable for lost profits, lost earnings or lost opportunities.
Our total liability to you in connection with the Programme is limited to the commission we paid you in the 12 months before the claim arose. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that can't lawfully be limited.
You'll cover us for claims that arise from your content, your promotion of FITTR, or your breach of these terms, including any regulatory action arising from something you said about the products.
14. Changes, and the legal bits
We can change these terms. We'll post the updated version and, for material changes, email you at least 14 days beforehand. Carrying on in the Programme after that means you accept the change. If you don't accept it, leave the Programme.
We may handle your personal data in line with our Privacy Policy.
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute. If any part of these terms turns out to be unenforceable, the rest still applies.