Terms of service

Terms of Service

Last updated 30/10/2025

OVERVIEW

This website is operated by FITTR Nutrition LTD. Throughout the site, the terms “we”, “us”, and “our” refer to FITTR Nutrition LTD. FITTR Nutrition LTD offers this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including additional terms and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions, you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. Your continued use of or access to the website following any updates constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or you have given consent for any of your minor dependents to use this site. You may not use our products for any illegal or unauthorised purpose nor violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, or destructive code. Any breach or violation of the Terms will result in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to meet technical requirements. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service or access to the Service without our express written permission. The headings used in this agreement are included for convenience only and do not affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material provided is for general information only and should not be relied upon as the sole basis for decision-making. Any reliance on the site’s material is at your own risk. This site may contain historical information for reference only. We reserve the right to modify content at any time but have no obligation to update information. You agree it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice. We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online through our website. These may have limited quantities and are subject to return or exchange only per our Refund Policy:

https://fittrcreatine.com/policies/refund-policy

All claims for damaged, defective, or incorrect items must follow our Refund Policy, including the 48-hour reporting window with photo evidence.

We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your device’s display will be accurate. We reserve the right to limit the sales of products or Services to any person or region, at our discretion. We also reserve the right to discontinue any product at any time. Any offer for a product or Service on this site is void where prohibited. We do not warrant that the quality of any products, Services, or information purchased will meet your expectations.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed using the same customer account, credit card, or billing/shipping address. In such cases, we may notify you using the contact information provided. We reserve the right to limit or prohibit orders placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account, including your email and payment details, to ensure we can complete your transactions.

For more details, review our Refund Policy: https://fittrcreatine.com/policies/refund-policy

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not monitor or control. You acknowledge that we provide these tools “as is” and “as available” without any warranties or endorsement. We are not liable for any issues arising from your use of such tools. Your use of optional third-party tools is entirely at your own risk and subject to the terms provided by those third parties. Future new features or tools offered through the website will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Some content, products, or Services available via our website may include materials from third parties. Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating such content or its accuracy. We are not liable for any harm or damages resulting from your interactions or transactions with third-party websites. Please review third-party policies before engaging in transactions with them. All concerns or claims regarding third-party products should be directed to the relevant third party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send creative ideas, suggestions, proposals, or other materials (collectively, “comments”), you agree that we may use, edit, or publish them without restriction and without obligation to compensate you. We may monitor or remove content we deem unlawful, offensive, or otherwise objectionable. You agree that your comments will not violate any third-party rights or contain unlawful, abusive, or obscene material. You may not use a false email address or mislead us or others about the origin of any comments. You are solely responsible for any comments you make and their accuracy.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy:

https://fittrcreatine.com/policies/privacy-policy

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our site or Service may contain typographical errors or omissions relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct such errors, update information, or cancel orders if necessary. We are not obligated to update any information except as required by law. No specific update date should be taken to indicate that all content has been modified.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content: (a) for unlawful purposes; (b) to solicit unlawful acts; (c) to violate regulations or laws; (d) to infringe on intellectual property; (e) to harass, defame, or discriminate; (f) to submit false or misleading information; (g) to upload viruses; (h) to collect personal data unlawfully; (i) to spam, phish, or scrape; (j) for obscene purposes; or (k) to interfere with the site’s security. We reserve the right to terminate your use of the Service for any violations.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that use of our Service will be uninterrupted, timely, secure, or error-free. The Service and all products are provided “as is” and “as available” without warranties of any kind, either express or implied. In no case shall FITTR Nutrition LTD, its directors, officers, employees, affiliates, contractors, suppliers, or licensors be liable for any indirect, incidental, or consequential damages, including lost profits, lost data, or replacement costs, arising from your use of our Service or any products. In jurisdictions that do not allow limitations of liability, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless FITTR Nutrition LTD, its parent, subsidiaries, affiliates, officers, agents, contractors, and employees from any claims, including legal fees, made by third parties arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is deemed unlawful or unenforceable, the remainder shall remain valid and enforceable to the fullest extent permitted by law.

SECTION 16 – TERMINATION

These Terms of Service remain effective until terminated by you or us. You may terminate these Terms by notifying us that you no longer wish to use our Services. If we suspect a breach of these Terms, we may terminate this agreement immediately without notice. Upon termination, you remain liable for all amounts due up to and including the termination date.

SECTION 17 – ENTIRE AGREEMENT

These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement between you and us, superseding any prior agreements or communications. Any ambiguities shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and any agreements whereby we provide Services shall be governed by and construed in accordance with the laws of the United States.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Continued use of our website following any changes constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to support@fittrnutrition.com.

Trade Name: FITTR Creatine
Email: support@fittrnutrition.com
Address: FITTR Nutrition LTD, 1 Melbourne Close, Orpington, Kent, BR6 0BJ, United Kingdom